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Top Troubleshooting Questions:

Can I download and install Netscape Internet Service if I have a VPN or Firewall?
Does Netscape Internet Service work with Vista™?
How do I access and update my personal web site?
How do I adjust the image quality - mine are fuzzy?
How do I configure Dial-Up Networking (DUN) to setup my computer with the Netscape Unlimited Plan?
How do I find out if I have the upgraded version of Netscape Accelerated?
How do I fix the "No Ethernet adapter found" error? (For Windows Operation System only)
How do I start or stop Netscape Accelerator?
How does Netscape® Accelerated Internet Service work?
How is the upgraded version of Netscape Accelerated Internet Service different?
How To Update Your Access Settings for 10-Digit Dialing
I get disconnected from the Internet after checking or sending email.
Netscape Accelerator doesn't work with the Netscape or Mozilla browsers.

Troubleshooting


A dialog appears when the Netscape Accelerator starts, warning that another application is using port 25 or port 110.
After Netscape Accelerator is installed, all network access from my computer is lost. All applications that access the Internet return errors, and even "ping" and "tracert" do not work.
Can I download and install Netscape Internet Service if I have a VPN or Firewall?
Can I use Home Networking (i.e Do I need to subscribe more than once to the service if I have more than one PC in my home)?
Does Netscape Accelerated Internet Service reduce the time it takes to send or receive email?
Does Netscape Internet Service work with Vista™?
During installation, a dialog appears warning that email acceleration is disabled because another LSP (Layered Service Provider) was detected
How can I disable Pop-Up Blocker for specific web sites?
How can I view the list of sites blocked from pop-ups?
How do I access and update my personal web site?
How do I adjust the image quality - mine are fuzzy?
How do I block floating Flash Ads?
How do I check if my Ethernet card is working?
How do I configure Dial-Up Networking (DUN) to setup my computer with the Netscape Unlimited Plan?
How do I configure the Netscape Accelerated Internet Service software?
How do I find out if I have the upgraded version of Netscape Accelerated?
How do I find out what version of Netscape Accelerator I have installed?
How do I fix the "No Ethernet adapter found" error? (For Windows Operation System only)
How do I get Netscape Accelerator updates?
How do I get the Accelerator software?
How do I know if my modem is working?
How do I know if Netscape Accelerated Internet Service will work on my computer?
How do I know if Netscape Accelerator is working?
How do I know that my USB connection is working?
How do I schedule scans of my computer?
How do I set Netscape High Speed to launch automatically when I start my computer? (For Windows Operation System only)
How do I start or stop Netscape Accelerator?
How do I uninstall or reinstall Netscape Accelerator?
How do I use the Diagnostics feature?
How does Acceleration work?
How does Netscape® Accelerated Internet Service work?
How fast is the Netscape Accelerator product?
How is the upgraded version of Netscape Accelerated Internet Service different?
How to restore Personal Firewall Plus back to default settings?
How To Update Your Access Settings for 10-Digit Dialing
How will Netscape Accelerator make my Internet connection faster?
I am getting a "Failed to bind a Tap Driver" error: what do I do? (For Windows Operation System only)
I am getting a "Failed to create a device" error (For Windows Operation System only)
I am getting a "Run-Time Error 429: ActiveX component can't create object". What should I do?
I am receiving an error: "No free PPPoE adapters available"
I am seeing a "MailReg" error message when connecting to the Internet
I am unable to access the Internet or network after installing McAfee Personal Firewall Plus 7?
I can't connect to the Internet when I have a voicemail message waiting for me.
I cannot connect to the Internet. What do I do to fix this problem? (For Windows Operation System only)
I get disconnected from the Internet after checking or sending email.
I have a "Adapters are present but the name is missing from the list." error. How do I fix the problem?
I have a "Could not find any adapters with TCP/IP installed" error. How do I fix it?
I have a "Could not find any PPPoE adapters to bind" error. How do I fix this?(For Windows Operation System only)
I have a Remote Disconnect error or Error 629. How do I fix it?
I have an Error 691: Authentication Failed: User Name and Password are Incorrect. What do I do?
I receive a "nsx.exe" crash when trying to install Netscape High Speed on Windows 98 (For Windows Operation System only)
I received a "Failed to bind to the adapter" error. Can I fix this? (For Windows Operation System only)
I was prompted that a malicious script was trying to run, what should I do?
I'm not able to connect to the Netscape Accelerator service.
iTunes Music Store won't work with Netscape Accelerator.
My internet connection keeps disconnecting. What do I do? (For Windows Operation System only)
My USB connection doesn't seem to be working.(For Windows Operation System only)
Netscape Accelerator closes after double-clicking the icon in the system tray.
Netscape Accelerator detected another application using the HTTP listening port.
Netscape Accelerator does not save the white list and proxy settings when upgrading to a newer version.
Netscape Accelerator does not start due to an installation or configuration problem.
Netscape Accelerator doesn't work with my personal firewall.
Netscape Accelerator doesn't work with the Netscape or Mozilla browsers.
Netscape Accelerator was unable to load the sdicore.dll library.
Netscape High Speed doesn't save my password? (For Windows Operation System only)
Norton Internet Security 2004 doesn't work with Netscape Accelerator.
Right clicking on an image doesn't restore the original image.
Some versions of McAfee Virus Scan cause error messages while installing Netscape Accelerator.
Some web sites won't work when Netscape Accerator is enabled
The error on my screen says "MTU value less than 256 and greater than 1492, are invalid". What do I do? (For Windows Operation System only)
The Netscape Accelerator icon disappears and re-appears from my system tray.
The popup window "Please close all Netscape and Mozilla Windows" does not go away after I click on "cancel".
The weather feature on the Netscape dialer screen keeps reverting to Toronto (or Montreal).
What do I do after I've downloaded my software?
What do the results in the Diagnostics test mean?
What happens to a file when it is quarantined?
What is a "pop-up" blocker?
What is a White List?
What is an Exclusion List?
What is Netscape Accelerator?
What system requirements are necessary to use Netscape Accelerator?
What types of content does Netscape Accelerator accelerate?
When I try to close Netscape Accelerator; I get an error message that I have to close Netscape or Mozilla as well.
When installing Netscape Accelerated Internet Service, I get a run-time error message "3021".
Where do I go to download Netscape Accelerated Internet Service?
Why can't I close the McAfee Download pop-up reminder?
Will McAfee VirusScan work on my operating system and browser?