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Top Account & Billing Questions:

What is Netscape Accelerated Internet Service?
I accidentally created a second account. What do I do?
Who do I contact with a question about my bill?
How do I change my Password?
What if I forget my password?
Where can I check my Netscape Internet Service statements or invoices?
Where is the Netscape Internet Service My Account" web site?
Netscape is changing their billing dates

How do I change my Password?


Go to www.netscape.ca/MyAccount:
  1. Login with your Netscape username and password.
  2. Select the Change Password button.
  3. Enter your current password.
  4. Enter your new password into the New Password field, making sure your new password contains one uppercase character and one non-alphabetic character.
  5. Re-enter the password into the Verify field.
  6. Click OK to save the password change.
Changing your password online does not change your password locally in the Netscape Accelerator software. To change your password, click on the Netscape icon in your system tray, then on Settings and then on Connection. Update your password and click on OK.