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Top Troubleshooting Questions:

How do I start or stop Netscape Accelerator?
How do I adjust the image quality - mine are fuzzy?
Netscape Accelerator doesn't work with the Netscape or Mozilla browsers.
Can I download and install Netscape Internet Service if I have a VPN or Firewall?
How do I access and update my personal web site?
I get disconnected from the Internet after checking or sending email.
How do I configure Dial-Up Networking (DUN) to setup my computer with the Netscape Unlimited Plan?
How does Netscape® Accelerated Internet Service work?
How do I fix the "No Ethernet adapter found" error? (For Windows Operation System only)
How To Update Your Access Settings for 10-Digit Dialing
How is the upgraded version of Netscape Accelerated Internet Service different?
How do I find out if I have the upgraded version of Netscape Accelerated?
Does Netscape Internet Service work with Vista™?

How do I find out if I have the upgraded version of Netscape Accelerated?


There are two ways to find out which version of Netscape Accelerated you are using:

Go to your Netscape Connection Manager (click on Netscape ICON on your desktop or find under "Programs")
Click on Settings (in top left corner)
Click on Accelerator
Click on About Accelerator
If in the box you see Netscape Client 5, you have the upgraded version of Netscape Accelerated. If you see Netscape Client 3, you do not have the upgraded version.

Or Right-click on the Accelerator ICON (on bottom right of computer)
Highlight Help
Click on About Accelerator
If in the box you see Netscape Client 5, you have the upgraded version of Netscape Accelerated. If you see Netscape Client 3, you do not have the upgraded version.