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Top Troubleshooting Questions:

How do I start or stop Netscape Accelerator?
How do I adjust the image quality - mine are fuzzy?
Netscape Accelerator doesn't work with the Netscape or Mozilla browsers.
Can I download and install Netscape Internet Service if I have a VPN or Firewall?
How do I access and update my personal web site?
I get disconnected from the Internet after checking or sending email.
How do I configure Dial-Up Networking (DUN) to setup my computer with the Netscape Unlimited Plan?
How does Netscape® Accelerated Internet Service work?
How do I fix the "No Ethernet adapter found" error? (For Windows Operation System only)
How To Update Your Access Settings for 10-Digit Dialing
How is the upgraded version of Netscape Accelerated Internet Service different?
How do I find out if I have the upgraded version of Netscape Accelerated?
Does Netscape Internet Service work with Vista™?

How is the upgraded version of Netscape Accelerated Internet Service different?


The upgraded version is up to 19x faster* than regular dial-up, whereas the previous version is only up to 7x faster.

The previous version uses data compression for faster delivery of images, but the images are still rendered just one at a time, so you have to wait before the page is usable. With the upgraded version, you get:

  • Concurrent, instantaneous loading of Web images
  • Web pages that are viewable and fully usable almost immediately
  • Maximum quality images loaded progressively as you view Web pages
  • The better online experience that comes with using Canada's fastest national dial-up Internet service!
To view a tutorial of the upgraded version up to (19x faster), click here
To view a tutorial of the older version up to (7x faster), click here

*Web browsing up to 19 times faster than a regular dial-up connection using a 56k modem. Images and text on Web pages are compressed before they are sent to your phone line, so that usable Web pages display almost instantaneously. Image quality improves progressively.