Yes. The Netscape email service requires outbound mail server authentication for all email software. Please ensure this feature is selected in the settings of the email software you are using. Netscape does not provide direct support for email software.
NOTE : If your SMTP server settings are set up to use port 25 we recommend changing them to use
port 587.This is the default port for Netscape authenticated email. You may need to contact your email provider for information on connection to their email server via port 587.
Configuring Outlook Express
- Open Outlook Express
- Click on Tools from the menu bar
- Click on Accounts from the pull down menu
- Choose which Email Account you want to configure
- Click on the Properties button
- Click on the Servers tab
To Configure your Netscape Email Account insert the following information:
- Outgoing mail (SMTP): mail.netscape.ca
- Incoming mail (POP3): mail.netscape.ca
- Account Name: your username
- Password: your password (you may also fill out your personal information under the General tab.)
- Outgoing Mail Server: check the box which says "My server requires authentication"
(Optional) to prevent Outlook Express from disconnecting after checking or sending email:
- Go to Tools > Options, and then click on connections
- Make sure that Hang Up after Sending or Receiving Email is unchecked
- Click on Apply
To finish configuring Outlook Express, Click on the
OK button and then Click on the
OK button again.
Click on the Send and Receive button to logon to the mail server and you should receive your email.
Configuring Microsoft Outlook 2002 & 2003
- From the Tools menu, select Email Accounts
- Click the radio button next to Add a new e-mail account and click next
- Select POP3 and click next
- To configure your Netscape Email Account, insert the following information:
User information
- Your Name: enter your full name
- E-mail address: enter your new Netscape e-mail address (ie: jdoe@netscape.ca)
Logon Information
- User name: your username (without '@netscape.ca', ie: jdoe)
- Password: your password
- Do not check the box next to "Log on using Secure Password Authentication"
Server Information
- Incoming Mail Server: mail.netscape.ca
- Outgoing Mail Server: mail.netscape.ca
- Click the More Settings… button
- Click the Outgoing Server tab at the top of the window
- Place a checkmark in the box next to My outgoing server (SMTP) requires authentication
- Click OK
- Click Next and then click Finish
Configuring Netscape 7
- Choose Mail & Newsgroups from the Window menu.
- If you haven't already set up an account, the Account Wizard may appear automatically – if so, click Cancel.
- Click on the Edit menu and choose Mail & Newsgroup Account Settings
- Click the default account on the left-hand side of the Account Settings window
- To configure your Netscape Email Account, insert the following information:
- Your Name: enter your full name
- Email Address: enter your new Netscape e-mail address (ie: jdoe@netscape.ca)
- Reply-to Address: leave blank
- Organization: leave blank if desired
- Click the Server Settings item beneath the default account on the left-hand side and insert the following information:
- Server Name: mail.netscape.ca
- User Name: your username (without '@netscape.ca', ie: jdoe)
- Click the Outgoing Server (SMTP) item on the left-hand side and insert the following information:
- Server Name: mail.netscape.ca
- Ensure that there is a checkmark in the box next to Use name and password
- User Name: your username (without '@netscape.ca', ie: jdoe)
- Ensure that the radio button No is chosen for the secure connection option.
- Click OK