Top 10 Questions
Does Netscape Internet Service work with Vista™?
How do I find out if I have the upgraded version of Netscape Accelerated?
How is the upgraded version of Netscape Accelerated Internet Service different?
Netscape Accelerator doesn't work with the Netscape or Mozilla browsers.
What is Netscape Accelerated Internet Service?
I'm not able to connect to the Netscape Accelerator service.
How do I access Web Mail?
How do I adjust the image quality - mine are fuzzy?
How do I see if a local Netscape Internet Service dial number is available in my area?
How do I configure the Netscape Accelerated Internet Service software?
How To Update Your Access Settings for 10-Digit Dialing
Account & Billing
How do I change my Password?
I accidentally created a second account. What do I do?
Netscape is changing their billing dates
What if I forget my password?
What is Netscape Accelerated Internet Service?
Where can I check my Netscape Internet Service statements or invoices?
Where is the Netscape Internet Service
My Account
" web site?
Who do I contact with a question about my bill?
DSL
Can I keep my Netscape username and password if I upgrade to Netscape High Speed?
Can I use Netscape High Speed with a Mac or operating systems other than Windows?
Do I have to install any additional hardware with Netscape High Speed?
How do I find out if I qualify for DSL?
How fast is Netscape DSL?
How much does Netscape DSL cost?
I'm a dial customer, can I continue to use my dial service while I'm waiting for my DSL kit?
What is DSL?
Where can I get the Netscape Highspeed PPPoE drivers from?
E-Mail
Can I get email using Outlook, Outlook Express or Netscape?
How do I access Web Mail?
How do I create an email alias?
How do I turn email acceleration on or off?
Security: Frequently Asked Questions
Does McAfee VirusScan scan e-mail attachments?
How do I cancel my security services?
Is the McAfee Security Suite MAC compatible?
What is a Trojan?
What is a virus hoax?
What is a virus?
What is a worm?
What is not a virus?
Who is McAfee?
Troubleshooting
Can I download and install Netscape Internet Service if I have a VPN or Firewall?
Does Netscape Internet Service work with Vista™?
How do I access and update my personal web site?
How do I adjust the image quality - mine are fuzzy?
How do I configure Dial-Up Networking (DUN) to setup my computer with the Netscape Unlimited Plan?
How do I find out if I have the upgraded version of Netscape Accelerated?
How do I fix the "No Ethernet adapter found" error? (For Windows Operation System only)
How do I start or stop Netscape Accelerator?
How does Netscape
®
Accelerated Internet Service work?
How is the upgraded version of Netscape Accelerated Internet Service different?
How To Update Your Access Settings for 10-Digit Dialing
I get disconnected from the Internet after checking or sending email.
Netscape Accelerator doesn't work with the Netscape or Mozilla browsers.
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